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Last updated: [DATE]
Blast Prep Grind respects your privacy. This policy explains what personal information we collect, why we collect it, how we handle it, and how you can contact us about it.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We only collect personal information that we need in order to quote for work, carry it out, and manage our business relationship with you.
Depending on how you deal with us, that may include:
If you apply for a job with us, we also collect the information in your application, including your employment history, qualifications, licences and references.
We don't collect sensitive information — such as health information, racial or ethnic origin, or political or religious beliefs — except where it's required for employment purposes and you've consented to it.
Most of the time we collect information directly from you, when you:
Sometimes we collect information about you from someone else — for example, a builder or head contractor may give us a site contact's details so we can arrange access. Where that happens, we'll take reasonable steps to make sure you know we hold your information.
Our website may also collect limited technical information automatically. See Cookies and website analytics below.
We use personal information to:
We don't use your information for anything unrelated to these purposes without telling you.
We photograph work sites and completed floors for quality records, and we sometimes use those photographs in quotes, on our website and on social media.
Where a photograph would identify a client, a business or a specific site, we ask permission before publishing it. If we've used a photograph of your site and you'd like it removed, contact us and we'll take it down.
We don't sell personal information, and we don't share it for anyone else's marketing.
We may disclose your information to:
[If any of your systems store data overseas — most cloud email, accounting and website hosting does — say so here. For example: "Some of our service providers store data on servers located outside Australia, including in [COUNTRIES]. We take reasonable steps to ensure these providers handle your information consistently with the Australian Privacy Principles."]
Our website uses cookies — small files stored on your device — to help the site function and to understand how visitors use it.
[Describe what you actually use. Common examples: "We use Google Analytics to collect anonymous information about how visitors use our site, including pages viewed and time spent. This helps us improve the site. We also use Meta (Facebook) tools to measure the effectiveness of our advertising."]
You can disable cookies in your browser settings, though some parts of the site may not work as intended if you do.
We store personal information in [our business systems, email and cloud storage], and take reasonable steps to protect it from misuse, loss, unauthorised access, modification and disclosure. Those steps include [password protection, access restricted to staff who need it, secure cloud services].
No system is completely secure. If we become aware of a data breach likely to cause serious harm, we'll notify affected individuals and the Office of the Australian Information Commissioner as required under the Notifiable Data Breaches scheme.
We keep personal information for as long as we need it for the purpose it was collected, and as long as we're required to by law — generally at least seven years for financial and contract records. When we no longer need it, we take reasonable steps to destroy or de-identify it.
If you've given us your details, we may send you occasional information about our services. Every marketing message includes an unsubscribe option, and you can opt out at any time by contacting us. We'll action it promptly.
We comply with the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth).
You can ask us what personal information we hold about you, and ask us to correct it if it's wrong.
Contact us using the details below. We'll respond within a reasonable time, usually 30 days. There's no charge for making a request, though we may charge a reasonable fee for the cost of providing access where a request is substantial.
If we can't give you access, we'll explain why in writing.
If you think we've mishandled your personal information, contact us first — most issues are resolved quickly once we know about them.
Email: [EMAIL]Phone: 0400 156 042Post: [FULL POSTAL ADDRESS]
We'll acknowledge your complaint and respond within 30 days.
If you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner:
Website: oaic.gov.auPhone: 1300 363 992Post: GPO Box 5218, Sydney NSW 2001
We may update this policy from time to time. The current version is always on this page, with the date it was last updated at the top.
Blast Prep GrindA
5 Walker St, Warners Bay NSW 2289
Phone: 0400 156 042
Email: brent@blastprepgrind.com